Thank you! Waste of time and money. I was wrong. Pulled old king spring mattress out, put new bed skirt on, removed from box and oriented it to length and width on top of the box springs and carefully cut the white compression fabric off then did the same for the clear plastic vacuum wrap and it unfolded a couple times to one fold lengthwise, sucked air you could hear into it an in less than an hour was laying flat. I am hoping to like it more as I get used to it but for right now it's a good mattress that feels different, not good or bad, just different. I let my mattress straighten out for around 5 hours, and by that time the mattress was completely flat and much softer. This company is not yet accredited. Wow, what a disappointment. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Instead I will say the mattress is very good and an excellent buy compared to other brands. Like carbon, gel is a known conductor of heat, so it's intended to add some extra heat-dissipation qualities. I have a Beautyrest and it has been very good to me and for me. I'm 6'4" and a big man so like firm bed but have lower back issues. The following night it was nice and firm and seemed fully inflated. Serta has all the right ingredients in their mattress for a perfect night’s sleep. Overall the product is still holding up well. No more legs cramps, neck pain from sleeping in the wrong position and the mattress doesn't heat up like the regular memory foam beds. I literally had to put a bowling ball on this thing to have a shaped impression left. Very poorly designed and manufactured. That is the only reason I can only give it 4 stars.Update: 10/7/12I put a Pinzon topper (amazon) and it has improved it's "cushy"ness for me. Innocor emailed me a form to fill out and I have to send them a copy of the Amazon receipt and photos of the issues. 1 +1 option. 210 total votes. After about 10 minutes, your body temp softens the foam and it is really comfortable... until you roll over too far onto a cold slab and you are back on the plywood.I sure hope summer is more comfy. Main Results. So if you have a bad back I do not recommend this mattress at all. They pushed us away from the mattress we wanted, had us do a bed match, and then told us for the best night sleep to buy the mattress we did. The representative asked that I provide the original invoice, but since Art Van was out of business, I was unable to access the documents. Poor customer service. They also put out 'exclusive' series mattresses, which are riffs on their other lines but are cobranded or sold exclusively with certain retailers. What a waste of money I did not have! Cost us $854.09 tax included. If you do not beleieve me, go to your nearest Sleepy's, take that 6" square of sexified luxury foam, and truly put your body weight on it. Have read the reviews. First night was a little disappointing, but this needs a few days to expand, plus sleeping on a new mattress isn't an easy transition. No ache and pain in the mornings like our previous mattress. If a product needing replacement has been discontinued, then Serta will replace it with the most comparable current model. For the frame, I bought the Platform Metal Frame from Night Therapy which was so simple to assemble. After roughly 24hrs, Ive found that it is almost fully supportive and is MUCH more supportive than my old sealy posturpedic plush. I've had this mattress for about 2 yrs. This thing is HORRIBLE.Main complaints:*Stiff as a board.. No matter the temperature (they claim your body temperature will fix it as it heats up)*Stinks of chemicals. Some other major issues I've read about one being the 'heat trap' is not an issue for me and I have yet to feel hot but I will say it is winter here in Massachusetts and I would have to wait for the summer for a true test of the heat trapping capabilities of this mattress. Serta 12-Inch Gel Foam 3-Layer King Mattress. Standard shipping is free when you order online but doesn't include installation. The cons: Some issues with durability reported by customers. There was a slight smell but it was gone in a few days. However, I work days and he works nights so we are never in bed together at the same time. Amazon Prime was a factor in purchasing this mattress. Top Brands. ********** Now 8 months later **********Well, here I am now updating this product evaluation almost 8 months later. It is not firm, it is mushy (soft and pulpy). I will post an update in a few months and see if I still feel the same way. I usually sleep HOT and was leary of trying the memory foam bed, but i was amazed at how cool it sleeps. Not sure what its made out of but WOW! I'm sleeping much better through the night and wake with less back/hip pain. Other than that I really like the mattress and will definitely be buying more serta mattresses in the future. I give it three stars because if I ordered another, I would not know what to expect. Wish I would of known that back then. We have a temperpedic and home and never sleep well with out it. We even slept on it the first night!. Then it begins to conform to your body and supports you so well, you'll understand why so many people are switching to this type of bed.With any foam bed, they hold a little more heat than a normal mattress. I lay atop and for the first time in my life (when I first got the bed) I had lower back problems. After two nights on this, he has resigned himself to sleeping on my chair, or on top of the hamper. These reviews will help people like myself searching for a reputable company who stands behind their products with integrity to ver towards another brand. The cons: Support and long term comfort may be a problem for some sleepers. If you like a lightly pillowed top I HIGHLY recommend a 2.5 inch gel mattress topper. Thank you. The first night my wife & I didn't sleep very well on it, with a lot of tossing & bumping into each other. My wife has also said that I do not snore as much.I could not give the bed a 5 for one reason. My wife and I were looking to upgrade our bed to a king during a recent move. "Amazon - like always is the only reason why this review doesn't have one star. I have had this mattress for a year. 2 days later when the box arrived we thought "there's no way there's a King size mattress 12 inches thick in there"! 1 +2 options. BS!What I received was not a bad mattress. I was just too used to a bed that quickly conformed, and cushioned me. It takes sometime but once these mattresses are out of the bag there is no way to get them back in, sending them back can be done but not without hours of hard work and a trip to sears for a washing machine box, lots of rope and rolls of duct tape.After confirming it was the right size we took it out and unfolded it on our bed frame. Sofas Beds Other Temporary Classification Loveseats Office Chairs Futon Mattresses. It is an OK mattress. NOW I CAN SLEEP IN BED AND MY HIP DOES NOT HURT. The middle SAGS and makes my bad back and neck worse. The first bed came and after opening it, it did not "recover" its shape as it was supposed to. I purchased both of my mattresses from Art Van and whom provided a warranty replacement for the first mattress I purchased. I think one Reviewer was right, there must be inconsistencies in the quality control for this brand/mattress. Many of the reviews of that mattress said that it was firm and I would agree. My hips don't hurt when I sit on it for long periods of time like I've experienced with memory foam toppers.Be warned, you may need some help moving the box. It cradles you while you sleep and you will love it if you like a nice firm mattress. Lastly, it does trap a heat a little bit.Overall, I am really unsatisfied, and am contemplating returning it. After having owned the first one for quite a while, I felt the need to come back and clarify something.Foam mattresses and toppers are hot to sleep on. So, I ordered another about a year later - same item, checked the order again box. I can gladly report that the 1st night he slept on this mattress, he slept for 8 hours straight! Thank you, you have successfully subscribed to our newsletter! When the pup jumps up on the pup you do not even notice or feel it. Serta offers innerspring and hybrid mattresses and are common at many mattress big box and retail outlets. The cons: Durability issues reported by some reviewers. Sure wish I'd listened to the reviews that said this mattress was HARD. Serta offers hybrid and innerspring mattresses that are currently available in two different mattress series. I am very happy. How do I know I can trust these reviews about Serta Mattress? In some cases, there may be confusion on which model has congruence store to store. I am on the average size, and my wife is smaller, but no matter how we have turned and flipped the mattress the indents do not go away. They all loved how comfy my bed is. It's not just firm, it's like sleeping on a stone slab. ???? With its rounded headboard and footboards that feature geometric-patterned finial posts, Francis has a farmhouse feel that can elevate bedrooms of any style. The price is about one-half what it costs in a retail store and it sleeps great. The Serta Luxe Grandemere mattress is a perfect blend of firm and soft that helps us fall asleep quickly. If you are looking for a new mattress, I definitely recommend this mattress! So who do I go to for any warranty claims if it is unidentified?Amazon faild me miserably on this. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. The "Pillow Top" makes it so comfortable and it's not too firm but firm enough for good support and no aching backs. It was truly amazing to see that. Warranty: Serta offers a 10-year warranty for all Perfect Sleeper and iComfort memory foam mattresses. We rotate every 2 weeks. I have noticed that my back and hip does not ache in the mornings and I can sleep in any position in comfort. I have contacted the seller to see if I can re-obtain the paperwork for the warranty. I have Chronic Back and Neck Pain and the mattress we have now is not working for Us. You're not awoken by her tossing and turning, and since it's firm we don't roll into the middle. Shipping this unit back would be a pain!Temperature: I have not used it in hot climates yet. I have a firm couch, which I have been finding myself sleeping on most nights when I wake up with back pain in the middle of the night (when I am actually lucky enough to fall asleep on the mattress). It's made by Sleep Innovations (who is not Serta). Cave Warrior Power Reclining Sofa Ashley Furniture Home Copenhagen sofa by serta at home review best furniture art serta upholstery franklin sofa by three posts review furnitures serta augustine sofa bed in grey bath beyond serta rta copenhagen sofa by at home review furnitures mania. Serta mattresses come in a range of models and comfort levels. I must admit I had very high hopes for this mattress and truth is I'm not all that impressed with how this mattress feels, I'm not on a cloud and I'm not on a concrete floor either for me this mattress feels just right its not too soft or too firm but I don't feel its much better than my old spring mattress. Last night was our first full night on it and it was a GREAT night sleep. If I would have known what was about to happen I would have filmed it. We had all the windows open and fans going, but we never really noticed an odor. I have had the same mattress for over 10 years. Unfortunately my last one was 23 yrs old and developed a split in a seam that was not repairable. Our last mattress was a top of the line pillowtop mattress, but shortly after we began sleeping on it, we started getting permanent indents in the mattress. Bought this mattress after trying out several different foam beds at various stores. Over the past year, I have been having a difficult time falling asleep and staying asleep so I knew it was time for a new mattress. Exclusive support system for a reputable company who stands behind their products with integrity to ver towards another.... With what we tried at a great mattress for them back to springs than this it. Never really noticed an odor new bed was heavy, but installation is the! 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